Pay Water Bill in the City of Lake Charles, Louisiana using this service

FAQs

How to restore service if my service has been cut off due to non-payment?

Your service will be restored the next business day if payment is received by 2:00 p.m. If payment is received after 2:00 p.m, it will take two business days to restore service. 

If you want your service to be restored on the same day, you will have to pay an additional $60.00 fee. Payment must be made in the Business Office by cash, credit/debit card or money order only. Checks are not accepted. 

What are other options to pay my City of Lake Charles, LA Utility Bill?

The following are the different options to pay your Lake Charles Utility Bill: 

  • You can mail your payment to P.O. Box 1727, Lake Charles, LA 70602.
  • Pay in person at our office located at 326 Pujo St. Office hours are 8:00 a.m. to 4:30 p.m., Monday through Friday.
  • Pay through night deposit box.  The night deposit box is near the back doors of City Hall, located at 326 Pujo St.
  • Pay by phone by calling 1-877-396-3915; a convenience fee will apply for this service.

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